Terms of Service
GENERAL
This website is owned and operated by: Re GDPR with registered address, Esker, Ballinalee,
Longford, Co Longford.
Eileen Ireland is the Data Contoller on this website.
By using our website, which includes access through other digital platforms such as our app,
you confirm that you accept these Terms of Service (“terms”) as binding upon you, including
additional terms and conditions and policies referenced herein and/or available by
hyperlink, and that you agree to comply with them. If you do not agree to these terms, you
must not use our website.
Terms and Conditions of Re GDPR
1. Fees and Hours
1.1 Package hours
When you work with Re GDPR you may be a part of a chosen package.
This may be a one-off package or a retainer package or covering a set of agreed documents.
The breakdown of hours will be discussed prior to the contract starting and based upon the
estimate/proposal that has been sent over and agreed as per the contract provided. Re
GDPR also offers bespoke packages and the payment terms for them will be agreed at
inception.
1.2 Phone and Email
There is a 24 hrs turn around response to phone and email. Any calls
after 18.00 will not be answered until the following day.
1.3 Punctuality
If a client is more than 15 mins late, then they will be charged for this time
and depending on Re GDPR’s schedule we may not be able to stay later once the allotted
time has expired.
1.4 Travel time
Re GDPR retains the right to charge for travel time. If these fees are to be
applied, then this will be discussed and confirmed prior to the contact starting. Please note
that Eileen is based in Longford and any travel longer than 30 minutes may be charged for.
1.5 Payment terms and invoicing
Re GDPR will invoice based on whatever package you have chosen. In some large cases 50% of
all fees due are due to be paid prior to Re GDPR engaging in work on your behalf.
In relation to the agreed package, you choose; you will be notified when you near the end of
each package. Further Works will not be progressed until deposit is received on retainer
(please note that this may affect planned deadlines). Any hours spent on your project that
are outside the agreed hours will be charged on an individual basis which will be at a higher
rate than the retainer hours.
Re GDPR offers both one off packages and consultations via their website. The payment for
these will be made via Stripe and payment will be taken via the website before Re GDPR
begins to work on her services.
1.6 Credit
In some specific cases, Re GDPR may extend credit terms but makes no
guarantee of providing credit to any customer. In the event of being offered a credit facility,
and if the Customer fails to make any payment within 31 days of it becoming due, Re GDPR
shall be entitled to charge interest at the rate of 8% per month on the outstanding amounts.
1.7 Late Payment
If the Customer fails to make any payment within 31 days of it becoming
due, Re GDPR shall be entitled to remove all work carried out as part of the order and
suspend all services until payment has been received in full.
1.8 Intellectual Property
Please note that ownership of all work completed will remain
with Re GDPR until all work has been paid for in full. Once full and final payment has been
received, ownership will be passed to the client and all access to the client’s systems and
passwords will be deleted upon receipt of the full payment.
2. Online Orders
Once your online order with Re GDPR has been placed, we will send you an e-mail to
confirm your order, we will use the e-mail address you provide in your order form. Please
make sure you enter a valid email address. Sometimes the emails can reach your Spam/Junk
Inbox, please make sure you check these. Your order can only be confirmed once your credit
card has gone through and been accepted by our payment gateway (Stripe).
3. Re GDPR Initial Consultation Call
Re GDPR carries out a thorough information overview of your business and create a
subsequent programme based on the information provided. Re GDPR is conscious that the
information that they create is bespoke and specialised and as such there is a consultation
fee that guarantees a full breakdown of the information discussed and proposal which is
valid for 30 days. Please note that the first 1hr of this call is free and any subsequent time or
calls are priced at €99 which will be paid upon receipt of the invoice.
Any subsequent business relationship that might emerge from this consultation will be
covered by a contract, terms of engagement and payment of fee as set out in 1.5 of this
document.
4. Storing Personal Data
Re GDPR respects confidentiality, transparency, and privacy. The client always has access to
their records and can request copies of same under a Data Subject Access Request. Please
note that this request should be sent to: hello@regdpr.com
5. Client Details
Please note that contact information that is relevant to the performance of a contract will
be stored for two years at the end of the contract in order to carry out our customer service
requirements.
6. Cancelling pre-arranged appointments
Re GDPR has a set schedule every week and works with a variety of clients. If your
circumstances change then Re GDPR requires a minimum 24-hour cancellation policy for
meetings/other. Failure to cancel your appointment before 24 hours (except in exceptional
and one-off situations) will be chargeable.
7. Cancellation Policy
Re GDPR can only work with a client if the relationship is open, transparent, and reciprocal.
If either party feels that the relationship between the client and Re GDPR has broken down,
then Re GDPR and/or the client retain the right to withdraw from the agreed contract. All
efforts will be used to re-establish the lines of communication between all parties but if this
fails and it is agreed to terminate the contact than 48hrs notice from either party is the
minimal amount of time required to close off all outstanding work and invoices will be
produced to cover all due monies on your account.
8. Client Obligations
To enable Re GDPR to perform its obligations we expect the client to:
8.1 Cooperate with the Re GDPR and respond to any queries within a responsible period of
time.
8.2 Provide the Supplier with any information reasonably required by the Re GDPR.
8.3 Comply with such other requirements as may be set out in the Proposal or otherwise
agreed between the parties.
9. Re GDPR Obligations
9.1 Re GDPR takes pride in the services that they offer, and they shall perform the services
with reasonable skill and care and to a reasonable standard in accordance with recognised
standards and codes of practice.
9.2 Re GDPR undertakes to keep confidential all information supplied by you and will not
make such information available to any third party without obtaining prior permission.
10. Non-Competition
The education materials supplied by Re GDPR (including all website content and content
supplied at workshops and seminars) are of a confidential nature. From time to time, Re
GDPR may use examples of work they have created or businesses that they have worked
with to illustrate educational points. Any attempt by the Customer to enter the markets that
Re GDPR operates in after gaining possession of such educational materials will be classed
as entering into competition with Re GDPR.
11. Client meetings
Every conversation between Re GDPR and the client will be summarised, forwarded, and
approved by the client before progressing any works. Ideally this will follow within 24 hours
following the meeting/call, but it may not be always possible to meet this timeframe.
12. Confidentiality
Confidentiality is an essential part of all career guidance and Re: GDPR will at all times,
operate with the highest standard of security and confidentiality.
13. Protection of Intellectual Property
The materials supplied by Re: GDPR (including all website content and content supplied at
workshops and seminars) are of a confidential nature. From time to time, Re: GDPR may use
examples of work they have created or businesses that they have worked with to illustrate
their quality of work. Any attempt by the Customer to enter the markets that Re: GDPR
operates in after gaining possession of such educative materials will be classed as entering
competition with Re: GDPR
a) All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos,
sounds, music, artwork, and computer code (collectively, “content”), including but not
limited to the design, structure, selection, coordination, expression, “look and feel” and
arrangement of such content, contained on the website is owned, controlled or licensed by
or to Re: GDPR
b) Except as expressly provided in these Terms, no part of the Site and no content may be
copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated,
transmitted or distributed in any way (including “mirroring”) to any other computer, server,
website or other medium for publication, distribution or for any commercial enterprise,
without Re: GDPR ’s express prior written consent.
14. Speaker Engagement
Re: GDPR may carry out various speaking engagements. Each event is created individually,
based upon the conversations and information that has been provided through the
performance of the contract. The content of these events remains the intellectual property
of Re: GDPR once the event has taken place and is not allowed to be replicated, duplicated,
copied or re-used without the express and unequivocal consent of Re; GDPR.
Recordings of the event cannot take place without the express permission of Re: GDPR
who will be captured during the function of carrying out their
contracted role, and this must be obtained prior to the event taking place.
Please also note that Re: GDPR authorizes the sharing of all recordings provided for an
organisation only via the ethernet in that business and cannot be shared externally outside
that company without Re: GDPR ’s express permission. Any social media
images used in connection to any event Re: GDPR participates in must be approved prior to
publication and Re: GDPR also retains the right to publicise their role in this event across their
social media platforms.
15. Legal Advice
Re: GDPR reserves the right to consult with their legal advisors in all cases of Court orders
for access to personal records and/or all other information requests.
Where other names have been mentioned through the course of the sessions with Re: GDPR
then Re: GDPR reserves the right to redact these names on all shared documentation.
CONTRACT OF SALE
When you order services from us, the terms in force at the time of your order will apply as
the contract of sale between you and us. This contract of sale begins to be formed between
us when we issue an invoice. You shall only become the full owner of the service once we
have received full payment for it.
Indemnification, Liability, And Limitation
The express terms and conditions of these terms shall apply in place of all warranties,
conditions, terms, representations, statements, undertakings and obligations whether
expressed or implied by statute, common law, custom, usage or otherwise, all of which are
excluded to the fullest extent permitted by law. Insofar as it is lawful to do so, we do not
accept liability of any description including liability for negligence or any damages
whatsoever arising out of or in connection with the viewing, use or performance of this
website or its contents. In the event that you reproduce, display, transmit, distribute or
otherwise exploit the structure, information, material, or any portion thereof, in any
manner not authorised by us, or if you otherwise infringe any intellectual property rights
relating to the structure, information, photographs, prints or this website, you
unconditionally and irrevocably agree to indemnify us and keep us indemnified from and
against any and all losses, expenses, costs or damages, including reasonable lawyers’ fees,
incurred by you or others as a result of unauthorised use of the above and/or your breach of
these terms. You unconditionally and irrevocably agree to indemnify us and keep us
indemnified from and against all and any losses, costs, claims, liabilities, damages, demands
and expenses suffered or incurred by us and arising from any claim brought by any third
party against us howsoever arising from or in connection with: these terms; the supply of
the services and/or digital goods pursuant to the terms; your use of the services and/or
digital goods; or your fraud or negligence. For the avoidance of doubt, we will under no
circumstances whatsoever be liable to you, whether in contract, tort (including negligence),
breach of statutory duty, or otherwise, arising under or in connection with these terms for
any loss of profits, goodwill, sales, business, or revenue; loss or corruption of data,
information or software; loss of business opportunity or anticipated savings; or any indirect
or consequential loss. Without prejudice to other clauses in these terms, our total liability
arising under or in connection with these terms, whether arising in contract, tort (including
negligence) or restitution, or for breach of statutory duty or misrepresentation, or
otherwise, shall in all circumstances be limited to the purchase price paid for the relevant
services that is/are the subject of a claim.
Errors, Inaccuracies And Omissions
Occasionally there may be information on our website that contains typographical errors,
inaccuracies or omissions that may relate to product descriptions, pricing, promotions,
offers, product shipping charges, transit times and availability. We reserve the right to
correct any errors, inaccuracies or omissions, and to change or update information or cancel
orders if any information on the website or on any related website is inaccurate at any time
without prior notice (including after you have submitted your order). We undertake no
obligation to update, amend or clarify information on the website or on any related website,
including without limitation, pricing information, except as required by law. No specified
update or refresh date applied on the website or on any related website, should be taken to
indicate that all information on the website or on any related website has been modified or
updated.
Sales Of Services
If you are not a consumer, you confirm that you have authority to bind any organisation on
whose behalf you use our site to purchase services. We reserve the right, but are not
obligated, to limit the sales of our services to any person, geographic region, or jurisdiction.
We may exercise this right on a case-by-case basis. We reserve the right to limit the
quantities of any services that we offer. We reserve the right to discontinue any service at
any time. In accordance with other clauses included in these terms, we make no express or
implied warranty, representation or undertaking and assume no responsibility concerning
the quality, nature, or fitness for purpose of the services or digital goods. We do not
warrant that the quality of any services, information, or other material purchased or
obtained by you will meet your expectations, or that any errors in the products or services
will be corrected, unless as required by law. All warranties, conditions and other terms
implied by statute or common law are, to the fullest extent permitted by law, excluded from
these terms. All descriptions of products or product pricing are subject to change at any
time without notice, at our sole discretion. Prices for our services are subject to change
without notice. We reserve the right at any time to modify or discontinue our services on
our website (or any part or content thereof) without notice at any time. We shall not be
liable to you or to any third-party for any modification, price change, suspension, or
discontinuance of such.
Refunds
We conform to Irish and EU law and regulations for the purposes of whether or not to
accept returns. We deal with cases as they happen on an individual basis. We encourage
you to contact us as soon as possible after delivery should you discover a fault or defect in
the services or digital goods.
Social Media Platforms
Communication, engagement, and actions taken through external social media platforms
that we participate on are custom to the terms as well as the data protection and privacy
policies and notices held with each social media platform respectively. You are advised to
use social media platforms wisely and communicate / engage upon them with due care and
caution regarding your own privacy and personal details. We will never ask for personal or
sensitive information through social media platforms and encourage you when wishing to
discuss sensitive details to contact us through primary communication channels such as by
telephone or email.
Data Protection, Privacy and Security
Your rights to data protection and privacy, including security over data, are very important
to us. We treat personal data obtained using this website as private and are committed to
providing you with secure access to our online service. This website processes information
from you as per our Privacy Policy. When you, amongst other actions, visit our website,
enquire about services or send e-mails to us you understand that subsequent data
processing will be done as detailed in our Privacy Statement.
Governing Law and Disputes
This website is hosted, controlled, and operated from the Republic of Ireland and therefore
governed by Irish law, subject to the terms of Public International Law. In the event of any
dispute of any nature whatsoever arising between the parties on any matter provided for in,
or arising out of this agreement, the Irish law will apply, and the appropriate courts of the
Republic of Ireland will have jurisdiction.
Variation Of These Terms & Conditions
We reserve the right to make changes to this website, these terms, and the other
information contained in this website at any time and without notice. Please refer to these
terms when you visit the website as they may change from time to time.
Severability
In the event that any provision of these terms is determined to be unlawful, void or
unenforceable, such provision shall nonetheless be enforceable to the fullest extent
permitted by applicable law, and the unenforceable portion shall be deemed to be severed
from these terms, such determination shall not affect the validity and enforceability of any
other remaining provisions.
Waiver
The failure of us to exercise or enforce any right or provision of these terms shall not
constitute a waiver of such right or provision.
Entire Agreement
These terms and any policies or operating rules posted by us on this website or in respect to
our website constitutes the entire agreement and understanding between you and us and
govern your use of the website, superseding any prior or contemporaneous agreements,
communications and proposals, whether oral or written, between you and us (including, but
not limited to, any prior versions of these terms). Any ambiguities in the interpretation of
these terms shall not be construed against the drafting party.
Contact Information
You may contact us by e-mail at the following address: hello@regdpr.com
Contact information published on this website is published for the purpose of users or
prospective users contacting us about services offered to them. This information should not
be considered as made manifestly public for the purposes of general marketing contact.